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Boundaries - Inclusee


With the nature of some of our clubs and discussions, it is important to know what is outside the scope of your role as a facilitator and where to go for extra resources if you do need them.

Outside of the Role

Facilitators are not authorised to provide advice, even if you are qualified in that field, so for example, even if you are a trained lawyer, doctor, or counsellor, during your volunteer hours with Inclusee you are not performing in that capacity so you’re not permitted to provide advice, but instead should refer the participant to relevant services, such as their GP, My Aged Care or legal aid.

Referring for services

Resources to refer participants to will be made available to you on the Inclusee Training website and if you are ever unsure, please contact your ESO for further advice or support if you’re stuck on what next steps to take to assist someone in finding the right resources or service.

With that being said, the very meaning of our groups is connection, so general advice between participants is allowed, however, we do ask that you intervene if it does cross a boundary (for example, people giving each other medical advice).

How does a digital program work?

It’s also worth noting that our Interests2Enjoy program is a digital program only. This means you cannot facilitate a club session in person, host a session from a participant’s home. You also cannot provide other services to participants, such as; shopping, transport, gardening, maintenance or personal care. We also ask that you refrain from connecting with any participants on social media.