Welcome to Inclusee
Together, we are Connecting Community.

About Us

Inclusee is a not-for-profit charity that connects older Australians and First Nations people with trained volunteers through engaging digital programs, fostering meaningful connections in a safe and supportive virtual community. We provide a diverse range of specialised programs and activities that cater to the unique needs and interests of our participants. 

Get to Know Us
Senior man smiling while holding his phone.

About Us

 Inclusee is a not-for-profit charity that connects older Australians and First Nations people with trained volunteers through engaging digital programs, fostering meaningful connections in a safe and supportive virtual community. We provide a diverse range of specialised programs and activities that cater to the unique needs and interests of our participants. 

Senior man smiling while holding his phone.Get to Know Us
  • Our Mission

    "Our mission is to use the power of connection to relieve isolation and loneliness for Australians."
  • Our Vision

    "To create a world where every older Australian and First Nations person feels connected, valued, and empowered."
Read Our Reconciliation Action Plan
Our Values
Trust symbol
Trust
“Trust is the cornerstone of Inclusee's commitment to reliability, transparency, and building meaningful connections with older Australians and First Nations people.”

Trust is not only a value at Inclusee, but also the foundational principle of our commitment to older Australians and First Nations people. This trust extends into every facet of our relationships, interactions and operations, fostering a sense of security, dependability, and confidence in our services and programs. We believe that trust is earned through the consistent delivery of promises, open and honest communication, and accountable actions. For us, trust serves as the bedrock for meaningful connections, collaboration, and positive outcomes.

Compassion symbol
Compassion
"We approach every interaction with empathy and understanding, recognising that our participants and volunteers may be facing difficult circumstances."

Inclusee's mission is deeply rooted in compassion. Our goal to relieve isolation and loneliness among older Australians and First Nations people is driven by empathy and understanding. Every interaction is approached with sensitivity towards the unique circumstances of our participants. By training our volunteers and staff to demonstrate genuine care and patience, we foster a culture of kindness that resonates within and beyond our organisation.

respect symbol
Respect
“Inclusee fosters a culture of mutual respect and dignity, creating a safe space where every individual is valued and heard.”

Fostering a culture of mutual respect and dignity is pivotal to Inclusee. We ensure every individual is valued, heard, and treated with kindness and fairness, thereby creating a safe and inclusive space. Our respect for diverse backgrounds, identities, and beliefs translates into an environment where voices and perspectives are valued. Volunteers are appreciated as vital contributors to our mission, and their unique ideas, talents, and skills are acknowledged. With respect at its core, Inclusee aims to empower older Australians and First Nations people through strong, trusting relationships.

Our Awards

A Look at Our Achievements

Our people are what makes Inclusee truly shine. Our awards reflect the trust and connections we've built together, as a team, a charity and a community.

Explore Our Awards
Meet the Inclusee team.
Partner with Inclusee
Are you a business or organisation looking to make a positive impact on the lives of senior Australians? We'd love to collaborate with you!

Meet Our Team

RACHAEL COOK

Our CEO

Rachael is a highly experienced, multiple award-winning, CEO on a mission to inspire Australians to prioritise social connection as a vital health requirement. She is passionately committed to harnessing the power of digital technology to revolutionise the Aged Care sector and reduce social isolation and loneliness for Australians.

As CEO of Inclusee, Rachael has led major organisational transformations, cultural changes, and capability development to achieve outstanding results that have been recognised by awards such as CEO Magazine, InnovAGING, Australian Financial Review, iAwards, Qld Community Achievement Awards, APAC, and HR Australia.

Rachael believes that true innovation thrives in environments where every voice is heard and valued. Despite leading a fully remote workforce that delivers all services virtually, Inclusee regularly achieves exceptional staff engagement and management approval scores, and has been awarded an Outstanding Culture Certification.

The Inclusee team love working with Rachael so much, they create new Christmas socks with her face on them every year to thank her for being a wonderful leader.

View Awards

Want to Chat?

For enquiries or feedback, our team is always here to listen.
Inclusee is a not-for-profit charity connecting older Australians, First Nations people and volunteers via engaging digital programs in a virtual community.
ACKNOWLEDGMENT OF COUNTRY
At Inclusee we acknowledge and respect Elders past present and future of the Turrbal people, on whose land our head office is located. We also acknowledge the many First Nations language groups of the lands on which we work and connect as the traditional custodians of those lands. We acknowledge their stories and traditions and commit to working together to further our mission of connection.
Inclusee is a not-for-profit charity connecting older Australians, First Nations people and volunteers via engaging digital programs in a virtual community.
ACKNOWLEDGMENT OF COUNTRY
At Inclusee we acknowledge and respect Elders past present and future of the Turrbal people, on whose land our head office is located. We also acknowledge the many First Nations language groups of the lands on which we work and connect as the traditional custodians of those lands. We acknowledge their stories and traditions and commit to working together to further our mission of connection.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram